Before you start making fundamental changes in work processes, trying to follow the trend of digital transformation, you need to carefully and scrupulously analyze and understand this concept. Many managers recklessly try to follow the priority directions in business development, but in the end, they create chaos that they cannot figure out.
In this article, we will talk about the things that every head of the company should know before starting the transformation.
It’s not the same as automation
Many mistakenly believe that digital change is about automating processes that replace human resources with robots and machines, but the manufacturing process and its end products remain the same.
For example, we can take an area that is in desperate need of speeding up processes and the use of bots and special machines that will automatically execute processes. Let’s talk about financial performance and reporting. When a company uses special machines or software bots that can do the same job as accountants do, we call this process automation. Since there are no fundamental changes in the work, only the workflow is accelerated.
In the case when we mean digital transformation, this means that we are revising the process of performing any action in all respects. We use technologies that help replace and improve processes that we previously did differently, but received the minimum return and the maximum resources spent.
Such changes are difficult to make without the help of specialists. In this regard, companies can turn to the help of Grid Dynamics, whose specialists will help to make changes in the shortest possible time, and then achieve amazing results.
Digitalization does not suggest abandoning human resources. It can only help us quickly deal with the tasks that need to be completed as soon as possible. That is, you shift some of the tasks to technologies that can quickly prepare the ground for work for you than if you did it manually. For example, in the field of IT, we can say that such technologies allow you to quickly collect, analyze and propose possible action scenarios. Thus, specialists who will then work with the data obtained will be able to work with accurate information, and not guesses or intuitive assumptions. The result of such work is precise and concrete.
Companies that adopt digital transformations do not just make their work easier, but completely reconsider the process of performing routine tasks when introducing digital technologies. Based on this, such companies receive updated workflow scenarios.
Transformations can be made in any field of activity
Most managers are in no hurry to make such drastic changes, because they, due to their lack of understanding of this concept, believe that this process can only be implemented in the field of information technology. However digital transformation can be done in any company or business that has a workflow system.
We can consider conducting a digital transformation using the example of a grocery store chain. Such stores have a clear and well-established system of actions. However, there is always room for improvement and digitalization.
Using digital technologies, you can collect and analyze all the data coming from different points of your chain’s grocery stores. You can collect the following information:
The system will collect accurate data on which commodity units are bought by the population more often and which less often. You’ll be able to see how many items each store sells, as well as what times sell best.
Thanks to the installed sensors in each grocery store, you will be able to estimate how many people pass by your store every day. In this way, you can understand that if few people enter the store, then you need to change your marketing strategy or make the stores more visible to customers.
Establishment of internal processes. Grocery stores sell marketable products that have an expiration date. It often happens that store employees miss goods on the shelves that have already become unsuitable for consumption. This can lead to loss of reputation as well as litigation. You can avoid conflict situations if you know exactly where the products are, as well as when their expiration date ends.
Conclusion
These are just a few of the things that can be achieved through digital transformation. However, even in the above example, it can be understood that the use of technology can be incredibly effective. You will be able to get already analyzed data, and you will also receive suggested solutions to problem situations that you might not even think about.