FAQ

Frequently Asked Questions

Project timelines vary based on scope and complexity. A regular WordPress site typically takes 2-3 weeks, while custom web applications or comprehensive e-commerce solutions may require 6-12 weeks. Technical documentation projects range from 1-4 weeks, depending on the volume and complexity of content needed.

Yes, I offer comprehensive maintenance packages starting at $100/month. This includes security updates, regular backups, performance monitoring, content updates, and technical support.

I also provide one-time maintenance services and emergency support when needed.

I begin with a discovery chat to understand your goals, target audience, and requirements.

Next, I provide a detailed proposal with a timeline and costs. Once approved, I create wireframes/content outlines, develop the solution with regular check-ins, conduct thorough testing, and deliver with training and documentation if required.

I can definitely work with existing websites! I offer redesigns, performance optimization, feature additions, content management system migrations, and documentation updates. I’ll assess your current setup and recommend the most cost-effective approach to achieve your goals.

For web design and development, I work with HTML5, CSS3, JavaScript, PHP, WordPress, React, and various e-commerce platforms. However, the right platform to use will be determined by the scope of the work.

For technical writing, I use tools like GitBook, Confluence, and Markdown, and can deliver in any format you prefer. I stay current with industry best practices and emerging technologies.

I include two rounds of revisions in all project quotes and encourage regular feedback throughout the development process.

I use a collaborative approach for real-time feedback and maintain clear communication channels. Additional revisions beyond the included amount are billed at an hourly rate.

I am able to provide hosting at an agreed fee on my private server. However, this is only available for websites with fewer than 10 pages.

For bigger setups, I can recommend reliable hosting providers and assist with setup, domain configuration, and DNS management. I also help with hosting migrations, SSL certificate installation, and initial server configuration to ensure optimal performance.

I’ll need details about your business goals, target audience, preferred features, any existing brand guidelines, content or materials you want to include, and examples of sites/documentation you like. For technical writing, I’ll also need access to subject matter experts and technical specifications.

I follow security best practices, including regular updates, SSL certificates, secure authentication, input validation, and database security. For performance, I optimise images, implement caching, minimise code, use CDNs when appropriate, and conduct thorough testing across devices and browsers.

I provide 30 days of free support after project completion for any bugs or minor adjustments. After that, I offer flexible maintenance packages or hourly support for updates, feature additions, or content changes. I also provide training so you can make basic updates independently if preferred.

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